Terms Of Use


Please read the terms and conditions carefully before placing any orders.

We may modify the terms and conditions from time to time and without notice. If you do not agree of the terms and conditions then you must immediately stop using the website. 

Long Lunch Linen

Long Lunch Linen is registered brand in the Alex Humpries and Carina Chambers Partnership registered in Australia under ABN 28675433021

Returns & Refunds

If for some reason you are not happy with your Long Lunch Linen products, please contact Carina and Alex to arrange for a credit or exchange (excluding postage). Return postage costs must be covered by the customer. 

Please note: there are no refunds for change of mind on sale items or promos/promo codes. 

What if I change my mind? Our products must be returned to Alex in Tamworth within 30 days after purchase and in their original condition with tags intact. Postage must be covered by the customer.

Once your items have been checked, you will be offered a credit for the exact amount you paid for the product minus shipping costs. No refunds are given for change of mind on sale items. 

Any other promotions, offers, or discounts cannot be used during a sale period.


If there is a fault with or postal damage to your Long Lunch Linen products, please contact us to arrange for an exchange of the identical product or store credit. Photos must be supplied of the product default in its original packaging within 3 days of receiving the product.

You must notify us within 3 days of receipt of goods and return goods to us within 30 days to be eligible. Items must be unwashed, unused and in original packaging with tags intact.

We take all measures to ensure the product image is colour matched however fabric dye batches and screen calibrations can vary. Please use this image as a reference only. We note that there are variances between colour settings on individual computers. Exchanges for a discrepancy in colour will be treated as a change of mind and our standard refund and exchange terms apply.

Please note: there are no refunds, exchanges or credit notes on sale items or promos/promo codes.

Sale Terms & Promocodes

All orders are final. See refunds section.

No changes to orders or combining of separate orders once they have been placed.

Any other promotions, offers, or discounts cannot be used during a sale period.

Promocodes or promotional codes are offered to provide a sale or discount off the product RRP.
Long Lunch Linen’s terms and conditions apply during promotions. 
Promocodes are not applicable to the purchase of gift cards or e-vouchers. Only one promocode can apply per order.


Mailing List Giveaway TERMS AND CONDITIONS Long Lunch Linen.

The Promoter is:

Long Lunch Linen (ABN 70685720873) of registered office address Carina Chambers,  785 Three Brothers Rd, Moorilda NSW 2795

The above mentioned company will be hereafter referred to as the ‘Promoter’.

  1. Employees of the Promoter or their family members or anyone else connected in any way with the promotion shall not be permitted to enter the promotion.
  2. To enter the promotion an entrant must subscribe (opt-in) to the Promoters mailing list and newsletter. By subscribing, the entrant agrees to receive marketing emails or SMS marketing text messages from the Promoter. The entrant can unsubscribe (opt-out) of the Promoters mailing list and newsletter at any time (see clause 6).
  3. Competition will be drawn June 30th 2022. Winner will be contacted immediately after prize drawing via email address provided and publicly announced at 5PM AEST. All entries are valid until the point of prize drawing – entries after point of prize drawing will be ignored. No responsibility can be accepted for entries not received for whatever reason.
  4. The rules of the promotion and prize for each winner are as follows:
  • For each email address subscribed the entrant shall receive 1 entry into the draw.
  • The email address must be valid (not suppressed).
  • By remaining subscribed – the entrant will have 1 entry into all draw for 2022.
  • The entrant must actively check/open emails from the Promoter.
  • The entrant must not previously have subscribed to the newsletter and mailing list
  • The entrant can unsubscribe (opt-out) of the Promoters mailing list and newsletter at any time – in doing so the entrant will be removing their entry from this promotion.
  • The Promoter will randomly draw 1 winner ON the 1st July 2022. The Promoter has the right to redraw at their discretion if any of the above rules or Terms and Conditions of this promotion are breached.

The winning entrant will receive a $200 voucher to Long Lunch Linen to be used on any unstuck item at www.longlunchlinen.com.au.

  1. The Promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the Promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the Promoter.
  2. The Promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  3. No cash alternative to the prizes will be offered. The prizes are not transferable. Delays may occur subject to product availability or during sales and event periods.
  4. Winner will be drawn at random at 785 Three Brothers Rd, Koorilda NSW on the 1st July 2022.
  5. The winner will be notified by subscribed email within 7 days of the competition draw. If the winner cannot be contacted or does not claim the prize within 14 days of notification, the Promoter reserves the right to withdraw the prize from the winner and pick a replacement winner.
  6. The Promoter will notify the winner when the prize has been shipped or where the prize can be collected.
  7. The Promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  8. By entering this competition, an entrant is indicating his/her acceptance and agreement to be bound by these terms and conditions.
  9. The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
  10. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  11. The winner’s name will be published on the Promoters mailing newsletters and social media platforms.
  12. This promotion is in no way sponsored, endorsed, or administered by, or associated with, Facebook, Instagram, Twitter, or any other Social Network. You are providing your information to the Promoter and not to any other party.

Celebration Bundles

Simply select a minimum of any four pairs of napkins (8 in total) and your choice of a Large or an Extra-Large tablecloth and use the code 'BUNDLE' at the checkout to receive $30 off your order. 

 A Gift Voucher can be used towards Celebration Bundles. 

We can only sell one Celebration Bundle per order. To purchase subsequent bundles please order them separately, each with 4 pairs of napkins and one tablecloth at the discounted rate. 

All orders over $300 to Australian addresses purchased through longlunchlinen.com.au will receive free standard shipping.  


We will do our best to respond to you within 24 hours, during business hours, Monday to Friday. During sale times we may take a little longer to reply as we are a tiny team of two, so please bear with us.


Your privacy is important to us, and we only collect and keep information that you provide to us that is essential in completing a successful transaction with you. Please refer to our Privacy Policy for more information. 


All orders are subject to acceptance and availability. If an order is received that cannot be filled, Long Lunch Linen will refund the customer for that item.

Long Lunch Linen offers products for sale that are in stock and available for dispatch. However, we may be waiting for shipments from our suppliers. Consequently our delivery times are subject to change. Items received into stock may be pre-allocated to satisfy advance payment orders which receive priority.

Pricing policy

Prices are subject to change if the applicable currency exchange rate changes before your order is accepted.


We take reasonable care to make our site secure. All transactions on this site are processed using Stripe, a secure online payment gateway.

Payment will be debited and cleared from your account upon order of your Long Lunch Linen product.


Please refer to the shipping section on this website for terms and conditions on shipping.

Intellectual Property

Your use of this site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the products and any other items on this site.

All such items including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by intellectual property and other laws. You are permitted to use the items only as expressly authorized by Long Lunch Linen. Any reproduction or redistribution of the items is prohibited.


By placing an order with Long Lunch Linen, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. However, you will be able to opt out of this correspondence upon receipt.

Gift Vouchers

Gift Vouchers are valid for 3 years and we encourage you to use them within a reasonable timeframe. Vouchers cannot be exchanged for cash or other credit. Can't be used to purchase other Gift Vouchers. Gift vouchers are not able to be used in conjunction with Afterpay.

  • The Gift Voucher value will be subtracted from the total order value including GST
  • Can be used multiple times until the total value is redeemed
  • If the value of the Voucher is less than the recipient's total order value, the balance can be paid via credit card
  • Valid for 3 years from purchase date
  • Vouchers cannot be exchanged for cash or other credit
  • Can't be used to purchase other Gift Vouchers
  • Can only be redeemed via longlunchlinen.com.au
  • Standard Momento Terms & Conditions apply


If you have any general customer enquiries please email us at longlunchlinen@gmail.com or through the Contact Us page .

how we care

Linen is for life as are the memories we create when gathered together around a table. Our products have been made to stand the test of time, ready to be passed down just like Granny's recipes. 

We're busting when pride when it comes to our products because we source supremely soft, environmentally friendly fabric made exclusively made from flax, a natural fibre known for its durability, lasting for centuries.

OEKO-TEX certified

This certification means that our fabric is tested to make sure no harmful substances are used before it’s sent to us. Our linen is carefully dyed free from harmful chemicals. We prioritise sustainable practices, safeguarding the ecosystem throughout the entire process. By the time our linen reaches your home, you can be confident that it has been produced with unwavering dedication to environmental preservation.

Authentically FRENCH

While the flax plant can be grown worldwide, we specifically source ours from Normandy, France. This region offers premium production due to its optimal climatic conditions that enable the cultivation of flax in a natural and ecologically responsible manner, without the need for pesticides or hazardous chemicals. A stamp of approval is sent with every shipment highlighting that our flax is authentically grown in France before being sent to be manufactured.


Our linen is certified under the Global Organic Textile Standard (GOTS) which ensures that our products are manufactured under stringent standards for social criteria such as working conditions, pay, health and safety throughout the supply chain.

The SA8000 Standard is a document that is independently audited in relation to the protection of workers’ rights. By having this certificate, it means that the factory has upheld SA8000 compliance for three years beforehand and continues to do so with regular checks.