Frequently asked questions
We offer FREE shipping for all tablecloths
After Alex and Carina have done a doe-si-doe to celebrate your order coming through, they'll package it up safely and pop it in the mail via Australia Post. Orders received before 10am between Monday - Friday will be dispatched the following business day. Orders received on a Saturday, Sunday or Public Holiday will be dispatched the next business day. OUt tablecloths are shipped from Tamworth NSW so depending on where you are in Australia, the postie will most likely deliver your parcel between 1 - 8 days after it has been submitted to Aus Post.
For orders under $220 we offer Australia-wide postage:
- Standard Post flat rate of $10.00 (4-8 days via Aus Post)
- Express Post flat rate of $24.95 (1-4 days via Aus Post). Please note that variances in time will occur due to postage loads however we will endeavour to have your order in the mail as soon as possible.
We also offer Free local delivery around Tamworth, N.S.W (Town only) and Free collection from East Tamworth. Please select this option at checkout and Alex or Carina will be in touch to organise delivery/collection.
If you’ve chosen to collect your order from Tamworth, please email the girls to organise a pick-up at longlunchlinen@gmail.com.
International post
- International delivery - International shipping (outside of Australia) for orders up to AUD $699 is $80. International shipping (outside of Australia) for orders over $700 is complimentary (standard post). Express is available upon request.
Returns, refunds & exchanges are accepted within 30 days of you receiving your order
- Returns and Refunds - customers can send the product back along with proof of payment, within 30 days to receive a refund. All products must be in perfect condition.
- Exchanges - customers can send the product back along with proof of payment, within 30 days. All products must be in perfect condition. Once Carina and Alex have received and reviewed, they will post the new item once we've confirmed it with you.
- If you would like to proceed with a return please contact our support team longlunchlinen@gmail.com and include your order number. We will reply to you within 24 hours.
Tablecloth size
Our tablecloths are designed for large outdoor settings and dining tables. This means that you won’t have to use two tablecloths and bother with that pesky join!
Long sized tablecloths ideally fit a table that is 2 metres long and can fit settings that seat up to 8 people.
Width: 180 cms
Length: 280 cms
Extra-Long sized tablecloths ideally fit a table that is 3 metres long and can fit settings that seat up to 12 people.
Width: 180 cms
Length: 340 cms
Entertainer sized tablecloths ideally fit a table that up to 4 metres long and can fit settings that seat up to 18 people.
Width: 180 cms
Length: 440 cms
Round tablecloths ideally fit a table that is 2 metres in diameter and can fit settings that seat up to 8 people.
Diameter: 2 meters
Napkin size
50 cms x 50 cms
Linen is a natural fibre and so needs to be treated with care. Care Instructions can be found on the branded care tab of your linen product and also on our Care Page.
If you’re interested in stocking any Long Lunch Linen products, please contact Alex and Carina directly at longlunchlinen@gmail.com or call Carina directly on 0418 360 393.
After they've finished jumping for joy they'll get back to you A.S.A.P.
Save 20% off your napkins when you group 3 sets (12) napkins with any of our tablecloths.
Celebration Bundles are intended to help out with the cost of napkins when you purchase 12 or more (3 sets of 4 napkins)
Simply use the code 'BUNDLE' at checkout which will deduct 20% off the price of your 12 napkins. You'll also receive FREE SHIPPING wiht a Celebratio Bundle.
We very rarely go on sale. However we do offer Celebration BUndles. Save 20% off your napkins when you bundle 3 sets (12 napkins) with a tablecloth.
Have you signed up to our emails? Because staying in the loop via our emails will ensure you're across any special offers and new product launches we do have.
If email isn’t your thing, you can also follow us on Instagram and Facebook with the handle @longlunchlinen
Celebration Bundle T&Cs
Save 20% off your napkins when you purchase 3 sets (12 napkins) and bundle it together with a tablecloth (any size).
Use the code 'BUNDLE' at checkout to RECEIVE 20% OFF your napkins.
The 20% deduction is for the napkins only.
We sure do! Gift cards can be purchased on our website in the ‘gift voucher’ section. If you’re after an amount that isn’t listed there, please contact longlunchlinen@gmail.com and we can arrange a bespoke voucher for you.
Yes! It's really important for us to know that we're looking after the environment and we're proud to say we have both the OEKO-TEX and GOTS certification for all our linen.